Frequently AskedQuestions

General FAQ

Is there anything new or different about the mountain?

Yes! With support and vision of new ownership, nearly $4 million in major capital improvements are underway, of which a major portion is dedicated to enhancing the skiing and riding experience. We are tripling existing snowmaking coverage–from 38 acres to more than 115–to enhance our most popular runs on East Mountain, provide for a true ski-in/ski-out experience all season long for residents, enable earlier winter access to West Mountain, and elevate skiing and riding here to a world-class level with an alpine and freestyle training venue on Desperado. For our customers, this means more reliable and earlier skiing on higher quality snow surfaces. Connectivity will be far faster thanks to new fiber on both mountains. Guests can now expect extraordinary on-mountain dining experiences from our award-winning food and beverage team. On the hill, terrain features and learning parks will dot the landscape. And we will continue our efforts to make Granby Ranch one of the best places in the nation to learn (and grow with) mountain sports.

Is Granby Ranch suitable for beginner/first-time skiers and riders?
Yes. Granby Ranch is the perfect mountain to bring beginners/first-timers and intermediate and advanced skiers who’d like to perfect their skills.
Is lodging available in the area? Are there any ski-in/ski-out condos available?
Yes. Many Short Term Rental units and houses are available at or near the mountain from major providers.
Do you offer any tubing?
Not at this time.
Is parking free at Granby Ranch?
Yes. We have two separate, accessible parking areas, all within walking distance of the slopes. A third overflow lot on busy days is also available, featuring a shuttle service.
Does Granby Ranch offer night skiing?
Yes. We offer night skiing every other Saturday and on select holiday dates during the season.
Do you offer military discounts? What is the Patriot Pass?
We are grateful for your service. To honor you and all the men and women in our armed forces, we are proud to offer our Patriot Pass — a complimentary winter pass for active duty military personnel again. Stop by our ticket window on your next visit, show a valid military ID, and we’ll get you set on the slopes!

Amenities FAQ

How do I use my 10% discount in Retail/Rentals, Ski School and F&B?
You must have your homeowner pass (RFID w/picture) with you for any discounts applied at Retail/Rentals, Ski School, or F&B.
Can my friends and family use the 10% discount?
The 10% discount is exclusive to ONLY homeowner cardholders.
How do I redeem my seven – 50% off lift tickets?
The Primary/Secondary pass holder must be present with the names of the individuals for whom they are obtaining the tickets and must know the exact dates the tickets will be used. Skiers must be present to sign waivers.
Can I use my 10% discount on advanced pricing?
Your discount is only valid towards window pricing.
Will there be any blackout dates for redeeming or using my discounted tickets?
No, there are no blackout dates.
Can my unused tickets be transferred to next year?
Your seven – 50% off tickets are only valid for the 24/25 winter season.
Do I get any discounts on lift packs?
No discounts are included for lift packs.
Is my RFID pass good for the entire year?
Yes, your RFID pass is valid for the 24/25 winter season and the 2025 summer season.
As a Homeowner, do I have uphill access?
You sure do. Uphill access is only before lifts open and after lifts close on specific trails.
Can I use my RFID pass for Night Skiing?
Of course.
Do I get any discounts for friends and family on night ski tickets?
If you picked up any of your 50% off lift tickets on a day-night skiing is offered, your guest may use that day ticket for night skiing. However, there are no discounts on an individual night ski ticket.
Can I use the Fast Lane with my RFID pass?
You sure can.
Can my friends and family use the Fast Lane?
Friends and family are also allowed in the Fast Lane as long as you are present with your Homeowner RFID pass.

Busy Season FAQ

When should I plan to visit? Will it be busy?
We strongly advise that you plan ahead for your visit and stay tuned to our pre-arrival communications. Typically, Saturdays, the week of Christmas, President’s Day weekend and Spring Break (mid-March) are our busiest periods. If you’d like to avoid the crowds, stop by during the week or on weekends that do not fall on holidays. Closely consider the timing of your trip and please have patience with our small team.
Will you have more terrain open earlier this year?
Yes! Thanks to new snowmaking investment, we’ve tripled our coverage which will enable more runs to be open earlier this winter, including ski-in/ski-out access and select runs on West Mountain.
Should I reserve my tickets, lessons, or rentals in advance?
We strongly recommend booking ahead of your trip, so we can better serve you and your family when you make it out to the mountain.

School Pass FAQ

If I’m a local Grand County student, teacher, or school staff member, do I get a discounted pass?
Yes! Granby Ranch is glad to provide specially discounted season passes for the 2024/2025 winter season to all students enrolled in the East and West Grand School Districts, all full and part-time teachers, and all administrative staff working within the East and West Grand School Districts. Special pricing and restrictions apply.
Are Grand School Passes available to friends and family members?
No. The Grand School Pass is available exclusively to verified students enrolled in K – 12 grades and all full and part-time teachers and administrative staff/faculty within the East and West Grand School Districts.
What is your refund policy?
The Grand School Pass is non-refundable and non-transferable.
How do I purchase a Grand School Pass?
Granby Ranch will go live with a unique online store established for this program, with links distributed in partnership with each school district’s leadership.
How do I pick up my pass?
Make sure to upload your best picture, and sign the waiver, and we’ll have your pass ready at will call at the ticket window on your next visit to Granby Ranch!

Lift Pass FAQ

Do I have to use my lift pack consecutively? Are there any blackout dates?
No, you do not have to use your Pack product consecutively. Purchasers of lift packs may pick and choose whichever days they’d like to ski or ride, except for the Midweek 3 Pack, which is blacked out from Friday through Sunday.
What is the difference between a Midweek 3-Pack and a 3-Day Pack?
The 3-Day Pack can be used any three days throughout the season. The Midweek 3-Pack is valid only Monday through Thursday.
How do I pick up my lift pack?
Please stop by the ticket window on your next visit of the season to Granby Ranch.
Is my lift pack transferable?
Lift packs are non-refundable and non-transferable.

Season Pass FAQ

Do I get any extra perks with my season pass?
Yes! All pass holders receive complimentary night ski and uphill access.
Are there any blackout dates?
No. Our season pass holders enjoy unlimited skiing throughout the winter season.
Will I need to make a reservation to go skiing?
No.
What is your refund policy?
Season passes are non-refundable and non-transferable under any circumstances.
When/how will I receive my season pass?
Please stop by Ranch Hall on your first visit to Granby Ranch, with a valid photo. You may complete your waiver online prior to your visit.
Can a friend or family member pick up my pass from will call?
Yes, with a valid ID. Please note that a completed waiver and photo upload are required before pickup.

Rentals & Lessons FAQ

Are reservations required?
No, but we highly recommend you pre-book. Reservations can be made in advance for equipment rental and fittings. We will still allow walk-ups if capacity and inventory permits, but we highly recommend pre-booking.
How will you control capacity?
Staff will monitor access at entrances. Additionally, to ensure the fastest in and out process, boot fitting will be inside, and ski or snowboard pickup will be immediately outside. This will help to eliminate the congestion in the hall.
What precautions are being taken by staff?
All rentals’ employees will submit to a health screen prior to beginning their shifts. Employees will wear masks and/or face shields at all times during the boot-fitting process. Boot fitting benches and Plexiglas barriers have been installed at key locations to maintain airflow.
Where and when can I pick up rental equipment?
If anyone in your party is taking a lesson, the whole party can come to our children’s center to get tickets and rental gear. We will outfit the whole family, and help you get to where you need to be. Please plan to arrive no later than 45 minutes prior to the start of your lesson.
What is included in a rental package?
For juniors, our packages include skis/board, boots, and a helmet. Adult packages include skis, boots, and poles. Helmets may be added for an additional $10.
Is lunch included in lessons?
To keep everyone safe and reduce time inside, we are not offering lunch with our lessons, however, Bluebird Bistro is open for lunch and dinner.
What programs are available?
We are offering group lessons for kids ages 6-12, and adults 13+. We also offer private lessons for any age and ability. One-hour morning private for first-timers only, or 2.5 hour private in AM or PM for anyone.
Can I do a private lesson with my family?
We offer two different kinds of private lessons; a 1-hour private lesson for beginners only, 2 people max, from 8:30-9:30 am. A 2.5-hour private lesson, either morning (10:00 am-12:30 pm) or afternoon (1:00-3:30 pm). 5 people max.
Where/when are group lessons?
If you already have the equipment, meet us outside by the Pony Express. Look for the tall sign that says ski school. If you need rental gear, come to our children’s center at least 90 minutes before your lesson. We will direct you to the meeting place from there.

Morning group lessons run from 9:30 am-12:00 pm. Quick Private lessons are from 8:30 am – 9:30 am. Afternoon lessons run from 1:00-3:30 pm.

Students will be put into groups of no more than 10 based on their skiing/riding ability.

Group lessons are only available for ages 6+. Children ages 3-6 can take private lessons.

What level am I?

Skiing
Level 1: This is your first time skiing
Level 2: You have skied before, and you know how to stop using a wedge (snowplow, pizza, etc) but you’re still learning the basics.
Level 3: You can stop in a wedge, and are learning how to make turns. You are comfortable riding the lift.
Level 4: You are comfortable making turns on green trails

Snowboarding
Level 1: This is your first time snowboarding
Level 2: You have a basic understanding of your edges, and know how to stop. You’re ready to learn how to turn!
Level 3: You know how to make turns, but are still having some trouble with it. You are comfortable riding the lift.
Level 4: You are comfortable making turns on green trails.

If you’re not sure, that’s okay! We will make sure everyone goes to the level that fits them best based on experience, skill levels, and personal goals.

If I already purchased a lift ticket, can I add a lesson and/or rental?
Lift tickets are included in the price of group lessons, and are valid for the full day. You can add rentals for an additional price (varies based on age and demand). Private lessons do not include a lift ticket.
How do I make a reservation?
You can plan your stress-free trip by purchasing tickets, lessons, and rentals at least 48 hours in advance online.
How do I change or cancel a reservation?
Guests can cancel private or group lessons penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable inside of 7 days. Please call us at 888-850-4615.
Is there childcare?
We do not offer childcare.
Night skiing?
Yes!
What should I bring?
Make sure you have appropriate clothing for varying weather conditions. Always check the forecast before you come, but be prepared with layers to add or remove. Bring gloves or mittens and goggles or sunglasses- the sun is dangerously intense at this elevation. Sunscreen is recommended. Helmets are required for anyone under 18 and are strongly encouraged for everyone else. They are available to rent here.
What happens if I arrive late?
We understand that between unexpected weather, traveling with kids, and the general chaos of life, sometimes we run a little behind schedule. If you can be here up to 15 minutes after the start of your lesson, we will do our best to connect you with the right class level. After that, we can no longer guarantee space in that lesson, but we will work with you to reschedule the lesson to a later time or date. We do not offer refunds for missed lessons.

Miscellaneous FAQ

Is wearing a helmet required at Granby Ranch?
No. However, we require helmets for all ski and ride school lessons.
Am I allowed to fly my drone at Granby Ranch?
Drones are prohibited on property.
Can I bring my dog?
You may bring Fido to our parking lots and base area. However, pets/animals are prohibited from any indoor facility, except for service animals. Animals are prohibited from loading our lifts.
Can I bring my ski bike?
Ski bikes with restraint devices or that are designed to fall over are permitted on the Quick Draw Express. Presently, we are studying the feasibility of ski bikes on our other lifts. Please have patience as we responsibly navigate this exciting and quickly growing sport!
Do I need a pass or ticket to uphill, Nordic ski or snowshoe on property?
Yes. Granby Ranch is a little different than other mountain resorts. Consisting of trails on primarily private land, all guests uphill skiing, snowshoeing, or cross-country skiing must possess a valid pass or ticket product.